Gaining B2B customer insights: a brief introduction

07/10/2024
VoC in B2B
Customers undoubtedly are the most valuable good of a company. However, we frequently observe how companies settle for limited customer insights. That is why they will overlook threats and miss opportunities. Voice of Customer analyses and their associated follow-up measures provide a simple solution to overcome that gap. They offer flexible applications and multiple benefits. SuP introduces the basics in the following video.

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